Privacy Policy
Last Updated: October 15, 2025
The Law Offices of Arsen Sarapinian ("we," "our," "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, including when you opt in to receive SMS (text) messages.
Information We Collect
- Contact Information: name, email address, phone number.
- SMS Data: your mobile number, message content, message metadata (e.g., timestamps, delivery status).
- Inquiry/Intake Details: information you submit through web forms, email, or phone related to consultations or legal services.
- Technical Data: IP address, browser type, pages visited, and similar analytics when you use our website.
We do not sell or rent your mobile number or SMS message data to third parties for their own marketing.
How We Use Your Information
- To communicate with you, including via SMS, regarding consultations, appointments, and case-related updates.
- To respond to inquiries and provide requested services.
- To operate, maintain, and improve our website and communications.
- To comply with legal, ethical, and recordkeeping obligations.
Message frequency varies. Standard message and data rates may apply.
SMS Opt-In & Opt-Out
By providing your phone number and opting in via web form, phone, or other medium, you consent to receive SMS messages from us. You can reply STOP to any message to opt out. Reply HELP for help.
Information Sharing
- No Third-Party Marketing: SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party or affiliate company.
- Service Providers: We may share information with vendors who assist our operations (e.g., messaging platforms, IT, analytics) under confidentiality obligations.
- Legal & Compliance: We may disclose information to comply with law, court orders, or to protect rights, safety, and security.
Data Retention
We retain information for as long as needed to provide services, satisfy legal and ethical obligations, and maintain appropriate records, after which it is securely deleted or anonymized.
Security
We implement reasonable administrative, technical, and physical safeguards to protect your data. No method of transmission or storage is 100% secure.
Your Choices
- SMS: Reply STOP to opt out; HELP for help.
- Cookies/Tracking: Adjust browser settings to manage cookies.
- Updates/Corrections: Contact us to request updates to your information.
Attorney-Client Relationship & Sensitive Information
Contacting us, including via SMS, does not by itself create an attorney-client relationship. Do not send confidential or sensitive information via SMS; use secure channels we provide once engagement is confirmed.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be available at https://sarapinianlaw.com/privacy-policy.
